Update On Your Travelbook Order.
over 1 year ago
– Thu, Mar 02, 2023 at 10:26:58 AM
Hello all!
Please read this!
I want you to know, I am working on solutions to our shipping dilemma and will ensure you get your reward!
The summary of the issue is as follows.
I want you to know, I am working on solutions to our shipping dilemma and will ensure you get your reward!
The summary of the issue is as follows.
- Back in January, we dropped off a huge bunch of orders with USPS and we discovered that they did not get scanned and no info was provided about there whereabouts.
- We did not know how many orders were affected by this status, and so we had you email us to get a gauge. From those emails we were able to pinpoint the specific batch and we determined it was around 200. So with 200+ units that disappeared, we discovered that we are short on the ballpoint pens. Our theory is that our supplier mixed up the fountain pens and ballpoint pens. That means, if you dont mind receiving a fountain pen instead, we will gift that to you so that you do not have to wait further.
- If not, more pens are in production and we will get the shipping expedited to us. It will likely take another month until those arrive here in Portland..
We will be responding to your emails today and tomorrow, please respond back indicating if you do not mind a fountain pen or are willing to wait for the ballpoint pen.
Now, as for the batch of 50+ orders that were dropped off on my porch, we are duplicating those today and will ship them out Monday. You will know if you are a part of this bunch because your tracking will show that it was delivered to Portland...
More to come, check the comments for smaller updates,
Thank you!
-Westley